GREGGS have denied a claim that English speakers were charged more in its Bangor branch.
A diner by the username Shena P claimed via TripAdvisor that the Greggs in Bangor had charged them more because they spoke in English, after she and her partner were reportedly told they would have to pay a 20p surcharge on top of their order.
Shena had noticed all the other customers in Greggs were Welsh speaking.
Leaving a lowly two-star review on the site, the woman posted: "My partner and I ordered a sausage roll, vanilla slice and tea to eat/drink inside.
“However, to our surprise, the young man who served told us there would be a 20p charge to sit inside.
READ MORE:
Magnificent seven for Bangor film makers at the RTS Cymru Awards
Anglesey and Bangor communities invited to conference to build society harmony
"We have visited many Greggs shops in England and Scotland but never been charged to sit down.
“Is this something that is only done in North Wales - if so why?
“We noticed that all other customers that sat down around us were Welsh speaking and none were charged 20p to sit down.
“I have sent a private message to Greggs regarding this matter and would like an explanation."
A spokesperson from the bakery chain told the Daily Express: "We're legally obliged to include VAT for all for food eaten within our seating area.
"However, this isn't a one-off charge. This is per item, not per visit."
The Bangor branch has an average rating on TripAdvisor of three and a half stars out of five, with guest praising its sausage rolls and "polite and friendly" staff.
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules here